Saturday 12 July 2014

500 Joomla Admin Error Solved

500 - An error has occurred error message is most likely caused by one of the following:

1. Incorrect path for log folder in configuration.php. You should also check a path of the tmp folder.

2. Wrong permission of the log folder and/or the two files located in it (error.php and jcontroller.log.php). Make sure that both of those files and the log folder have write access enabled. You should also check write permission for tmp, cache and administrator\cache folders 

This will depend on where your website is hosted. First you will need to find out your Home Directory path. For example if your web hosting provider uses cPanel, then you can find your Home Directory on the left hand side panel, which will look something like /home/username and the web directory path will be /home/username/ public_html/. If your web hosting provider is using Plesk, then your Home Directory will look something like /var/www/vhosts /domainname/ with web directory path /var/www/vhosts /domainname/httpdocs

In those cases your log and tmp path can be placed anywhere within a Home Directory or it's sub-directories or in the Web Folder, which is a default location when you install Joomla.
In any case you should check your configuration.p hp file to see the current location of those files, which will look something like this:
var $log_path = '/home/username/public_html/logs';
var $tmp_path = '/home/username/public_html/tmp';

I hope this helps

Cheers
.


Olatunde Tijani
Managing Director/CEO
The Leo6 Technologies Limited
His Grace House, 2nd Floor,
13, Onikoko Road, Panseke, Abeokuta, Ogun State
Email: tunde@leo6technologies.com
Mobile: 08035640336

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